FAQS
Got Questions?
How do I join 365 Fragrances Rewards?
Joining 365 Fragrances Rewards is quick and easy, simply create an account on our website and opt-in to the program. You will automatically start earning points with your first purchase!
Is the 365 Fragrances Rewards free to join?
Yes! It's completely free! There are no membership fees or hidden costs. It's just our way of saying thank you for being a loyal customer!
How do I earn points?
You can earn points in a variety of ways! Points are earned by making purchases, following us on our social media sites, submitting product reviews, referring friends and more! The more points you earn, the higher your loyalty tier, which unlocks even more rewards and benefits.
How do I redeem my rewards?
It’s easy! Just make sure you’re logged into your 365 Fragrances account. Then, scroll Beauty Perks section to view your available rewards. Choose the one you want, apply your unique code at checkout, and add the qualifying item to your cart.
What happens to my points if I return a purchase?
If you make a return, the points you earned from the purchase will be deducted from your account.
Do my points expire?
Yes! To ensure your points don't expire, be sure to complete an activity (like adding your birthday or placing an order) within 12 months.
Can I combine my loyalty reward and a promo code?
Drumroll, please... YES! You can now stack your 365 Fragrances rewards with a promo code on your next order.
Is there a limit to the number of points I can earn?
Earn as many points as you can—we dare you! The number of points you can earn is uncapped, so shop and earn away.
Is there a limit to how many product reviews I can earn points for?
We love hearing from you (and rewarding you for it!), so post as many reviews for different products as you'd like and continue earning points for each one.