Privacy policy

Privacy Policy

Last updated: October 28, 2025

365 Fragrances Outlet Inc operates this store and website, including all related information, content, features, tools, products, and services, to provide you—the customer—with a curated shopping experience (the “Services”). 365 Fragrances Outlet Inc is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot identify you.

We may collect or process the following categories of personal information, depending on how you interact with our Services and where you live:

  • Contact details: name, billing address, shipping address, phone number, and email address.

  • Financial information: credit/debit card details, financial account numbers, payment confirmations, and related transaction information.

  • Account information: username, password, security questions, preferences, and settings.

  • Transaction information: items viewed, added to cart, wish list, purchased, returned, exchanged, or canceled.

  • Communications: messages or information you send to our customer support team.

  • Device information: browser, device, IP address, and network connection data.

  • Usage information: interactions with our website and navigation behavior.

Personal Information Sources

We collect personal information from:

  • Direct interactions: such as when you create an account, place an order, or communicate with us.

  • Automatic collection: via cookies, analytics tools, and similar technologies when you browse our website.

  • Service providers: who collect or process data on our behalf (e.g., payment processors, shipping providers).

  • Partners or third parties: including advertising and analytics platforms.

How We Use Your Personal Information

We do not sell or rent personal information to third parties. We share it only as needed to fulfill orders, provide our Services, or comply with legal obligations.

We use your personal information to:

  • Provide, tailor, and improve our Services: to process payments, fulfill orders, remember preferences, and recommend products.

  • Marketing and advertising: to send promotional communications or display personalized ads. You may opt out at any time by clicking “Unsubscribe” in our emails or contacting info@365fragrances.com. Opting out will not affect transactional communications (e.g., order confirmations).

  • Security and fraud prevention: to protect your account and detect unauthorized or fraudulent activity.

  • Customer support and communication: to assist with orders, returns, and inquiries.

  • Legal compliance: to comply with applicable laws and respond to valid legal requests.

How We Disclose Personal Information

We may disclose your information to third parties under the following circumstances:

  • With Shopify, vendors, and service providers (e.g., for hosting, payment processing, shipping, and analytics).

  • With marketing partners to show you personalized ads or offers. You can opt out of these uses as described below.

  • With affiliates or related business entities within our corporate group.

  • During business transfers (e.g., mergers, acquisitions, or restructuring).

  • For legal reasons when required by law or to protect our rights.

Relationship with Shopify

365 Fragrances Outlet Inc is the data controller of your personal information, except where Shopify acts as our data processor to provide hosting, payment, and fulfillment services.

Shopify also independently collects and processes data to improve its platform. For more information on Shopify’s data practices, please review:

Third-Party Websites and Links

Our Services may include links to third-party websites or platforms. We are not responsible for their privacy practices, content accuracy, or security. Please review the privacy policies of any third-party sites you visit.

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from individuals under the age of majority in your jurisdiction.
If you believe your child has provided personal information, contact us to request deletion. As of this date, we do not have actual knowledge that we sell or share the data of individuals under age 16.

Security and Retention of Your Information

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with laws, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

While we employ security measures to protect your data, no system is 100% secure. We recommend avoiding unsecure channels when sending sensitive information.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access / Know – Request access to personal information we hold about you.

  • Delete – Request deletion of your personal information.

  • Correct – Request correction of inaccurate personal information.

  • Portability – Request a copy or transfer of your personal data.

  • Opt Out – Opt out of the sale, sharing, or use of your personal information for targeted advertising.

You can exercise your opt-out rights by visiting:
https://365fragrances.com/pages/data-sharing-opt-out

If you visit our website with Global Privacy Control (GPC) signals enabled, we will treat that as an opt-out request for that device and browser. If linked to a Shopify account, we’ll apply the request to the account as well.

We honor GPC browser signals as opt-out requests where required by law. Aside from GPC, our website does not currently respond to “Do Not Track” browser settings.

Managing communication preferences:
You can opt out of marketing emails using the “Unsubscribe” link in any message. Transactional messages (like order updates) will continue.

We do not discriminate against anyone for exercising privacy rights. Verification may be required to process requests. You may also appoint an authorized agent to act on your behalf with appropriate proof.

To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit:
https://privacy.shopify.com

Complaints

If you have concerns about how we process your information, contact us using the details below. Depending on your jurisdiction, you may also file a complaint with your local data protection authority.

International Transfers

We may transfer, store, or process your personal information outside your home country.
If we transfer your data outside the EEA or UK, we use approved safeguards such as Standard Contractual Clauses or other legally recognized mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect new practices, technologies, or legal requirements. The “Last updated” date will indicate the most recent revision. Significant changes will be communicated where required by law.

Contact Information

365 Fragrances Outlet Inc
Trade Name: 365 Fragrances
Administrative Office: 650 Leson Court, Suite B, Harvey, Louisiana 70058, USA
Warehouse & Fulfillment Center: 658 Leson Court, Harvey, Louisiana 70058, USA
Phone: +1 (866) 919-0076
Email: info@365fragrances.com
Website: https://365fragrances.com

Please note: 365 Fragrances Outlet Inc operates exclusively online. Our Harvey, Louisiana locations are not open to the public for shopping, pickup, or in-person returns.

Quick Links

Shipping Policy: https://365fragrances.com/policies/shipping-policy
Refund Policy: https://365fragrances.com/policies/refund-policy
Terms of Service: https://365fragrances.com/policies/terms-of-service
Fraud Prevention Policy: https://365fragrances.com/pages/fraud-prevention-policy